Also, with a third-party extended warranty, you can have covered repairs performed at any of about 30, facilities across the country. In comparison, Volkswagen has about dealers in the U. This applies to models and newer. The VW warranty covers the majority of vehicle components. Should a covered component fail, Volkswagen will pay for the cost of needed repairs. Excluded items include parts damaged by an accident or misuse as well as wear-and-tear components like wiper blades, brake pads, and shock absorbers.
Given that Volkswagen ranks low in reliability surveys and the potentially high repair costs after the manufacturer's warranty expires, we recommend considering a VW extended warranty. However, all new VW vehicles include free oil changes at 10, and 20, miles. In an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of extended auto warranty companies to formulate rankings of the best providers.
Companies receive a score in each of the following categories, as well as an overall weighted score out of 5. Read our guides to other warranty providers:. Home Volkswagen Reviews. Apr 20, at am ET. By : Jim Koscs. How long is a Volkswagen Warranty?
What does a VW warranty cover? Carefree Coverage. Scheduled Carefree Maintenance. Confidence you can count on. Coverage when you need it.
Convenience on command. New Vehicle Limited Warranty 4 yrs. You must first press the unlock button twice on the key fob. Then you may unplug the charger from the vehicle. If the process above isn't working for you, perform the following emergency release procedure, which is also outlined in the "Do It Yourself" section of your Owner's Manual Opens an external link :. Step 1: Press and hold the immediate charging button on the charge socket the one with the picture of an electrical plug and at the same time press and hold the unlock button on the key fob.
Step 2: While pressing both buttons with the cable release button depressed , attempt to gently remove the charge cable. Looking for a little more performance in your day? The "S" stands for "Sport" mode, which will change the way the transmission shifts up or down. In essence, it will shift the transmission in a more sporty way. When decelerating, the transmission will shift earlier in a lower gear, again keeping the rpms higher and the whole driving experience sportier.
Now, we should mention that when the vehicle is in Sport mode, it does use more fuel. It is an adjustable system that automatically adapts to continually changing driving situations to take braking, steering, and accelerating factors into account. The battery placement was simply a design decision based on the available space in the engine compartment. This should clear things up: The heated windshield can be activated either automatically when the humidity sensor reaches a certain dew point or it can be manually activated by using a soft key in the Infotainment radio display.
Note: The heated windshield will automatically turn on only if the vehicle is in "Auto" mode. Snow in the forecast? Most of our vehicles can use snow chains, but not all can use the original tire and wheel combination for this usage. Sorry, there is no separate reserve tank.
When there is fuel for around 40 miles depending on your driving style left in the tank, the refuel warning indicator will come up. Under certain conditions, this feature which may also be referred to as Auto Stop comes on automatically when your vehicle's ignition is switched on and cannot be permanently deactivated.
However, you can manually switch the Start-Stop feature on and off by pressing the button pictured below. It will re-engage every time you shut off the engine and start your vehicle again. Please refer to your Owner's Manual Opens an external link for details.
Click here to see the shifter. App-Connect , which gives you access to music, mapping, and other select apps on your dash from your compatible smartphone. These services make driving and owning a VW more convenient and keep you connected.
As long as your vehicle is equipped with one of the MIB II radios pictured below and you have a compatible smartphone and operating system, you should be able to use App-Connect. For setup information, please consult your Owner's Manual Opens an external link. For quick reference, you can visit www. Click here to see the media dashboards. Drivers can set up boundary and speed alerts, check vehicle location, request vehicle health reports and even unlock the doors should you lock yourself out unlock feature available on and newer VW vehicles.
To log into your account, just follow these simple steps:. Standard text and data rates apply. Your tires were carefully selected to match your Volkswagen.
Actually, yes! Even with snow tires, you must always drive in a manner appropriate for the weather, visibility, and road conditions. The best way to clean the touchscreen surface of your vehicle's radio would be using an anti-static cleaning cloth. Just make sure that you switch off the radio before your do, so you don't change your favorite station by accident. There is no easy way to do this as our vehicles except the Routan do not have a transmission oil dipstick.
It is always best to work with your local VW dealer for any service-related questions that you have! Good question! It is important that the engine oil used in your vehicle conforms to our specifications.
It is important to remember that tires should be replaced in pairs, rather than individually. You can start with your local VW dealer, but you can try visiting this website too. To help protect against corrosion perforation, our vehicles are treated in a phosphate bath and a dip paint bath before painting.
A cavity sealer is used in most corrosion-sensitive areas. For example, the wheel housing and underbody are treated with an additional protective sealant or film.
This is a tougher elastic coating to help prevent stone chipping. Timing is everything when it comes to scheduled maintenance. Check out cool stuff for you and your VW at drivergear. Your Volkswagen takes pride in its appearance. Touch-up paint for vehicles can be obtained through the Parts Department of an authorized Volkswagen dealership.
Locate one here Opens an external link. The lug key is in a separate pouch in the tool set. Or, if the tool set is nested in the spare wheel with the styrofoam insert, the lug key will be located inside one of the cutouts. We have a variety of promotions. Check out Financial Services here for the best way to reach Volkswagen Credit. Get started here Opens an external link. Yes, you can apply online by clicking here Opens an external link.
Financing through Volkswagen Credit can also be completed at an authorized VW dealership. Your dealer will be happy to discuss a range of financing options and special programs offered by Volkswagen Credit.
To review your account balance, feel free to contact Volkswagen Credit at , Monday-Friday from 8 a. If you have a question about lease-end services within 90 days of maturity please call , Monday-Friday from 9 a.
You can also log into VolkswagenCredit here Opens an external link at any time to service your account. You will receive a lease-end package 90 days prior to returning your lease.
This package includes simple steps to take before your lease ends. Additionally, you can schedule an inspection at your home, office, or dealership through Alliance Inspection Management AiM , a third-party inspection company. You may schedule an appointment online Opens an external link , or you may contact AiM at , Monday-Friday from 8 a.
Eastern and Saturday from 8 a. The Volkswagen Credit guidelines for excess wear and use can also be found here. If you are within the last 90 days of your lease, please call Volkswagen Credit Lease-End Services at , Monday-Friday from 8 a. Eastern or log in to your Volkswagen Credit account here Opens an external link to send a secure email. To stay up-to-date during the last year of your lease, log in here Opens an external link to access our mileage calculator tool.
Things open up all the time! Volkswagen Chattanooga has suspended public factory tours for an indefinite period of time due to new vehicle development activities in the plant. If you'll be visiting Germany and would like to check out the Autostadt, Wolfsburg, or The Glass Factory check out additional information here Opens an external link.
Of course, there is always our community site as well, newsroom. It contains great profiles on our VW fans everywhere! To learn more about our company and our vehicles, click here. Opens an external link. It is just a click away! Please go to volkswagenag. Opting out of communications from your dealer will not remove you from Volkswagen of America's mailing list, and vice versa.
The Vehicle Identification Number, commonly abbreviated to VIN, is a sequence of numbers and letters that is uniquely assigned to each vehicle. The VIN can usually be found on the driver's side dashboard, near or under the bottom portion of the windshield. Our representatives are happy to assist you!
You can view or download a brochure by choosing a vehicle from the "Models" section of vw. For further guidance with your request, you will need to speak with a registered importer. You may visit here Opens an external link for a list of registered importers. For further guidance with your request, you will need to speak with a registered importer for the country in which you're planning to export your U. If you're planning to export your U.
Volkswagen does not offer a European delivery program. The Volkswagen Hour Roadside Assistance program offers the following services for disablements, due to mechanical breakdown or collision:. But, should you be in the market for a new VW, any of our VW dealerships will be more than happy to assist!
Click here Opens an external link to find a dealer near you. Our U. Media Site is a great resource for the VW enthusiast in all of us! You can find press releases, photos, videos, and more about all of our current and upcoming vehicles and technologies here Opens an external link. Volkswagen keys are tied into the security system for all our cars. Coding a replacement key for your vehicle requires specialized equipment available only to your VW dealer and to certain independent repair facilities and locksmiths that are qualified to make remote control keys.
Here are the details: The vehicle must still be within the New Vehicle Limited Warranty or Certified Pre-Owned CPO limited warranty period, the repair must be covered under limited warranty, the breakdown has to occur at least miles away from home, and the vehicle would have to have been deemed unsafe to drive and unable to be repaired the same day.
For information on where to submit for reimbursement, please refer to your Roadside Assistance Guide. In certain types of vehicle collisions, pressure sensors and crash sensors detect and rapidly trigger the deployment of corresponding front airbags, side airbags, head curtain airbags, or some combination of the above.
Airbags inflate very suddenly to help ensure complete inflation before contacting occupants. Remember that airbags are supplemental restraints only and will not deploy under all crash circumstances. Always use safety belts and seat children only in the rear, using restraint systems appropriate for their size and age.
Your safety is important to us. Here are some details on how our airbag system works. First of all, the system is designed to only deploy the airbags facing the direction of the collision. The front airbags only deploy in a frontal collision if there is sufficient force and the angle of impact falls within the degree span of the centerline of the vehicle.
Side airbags are mounted in the seats and move with the occupants to help optimize protection. A side airbag will deploy in response to a signal from a crash sensor or a pressure sensor. An impact on one side of the vehicle may not deploy the side airbag on the opposite side. They also help provide increased protection in some types of rollover accidents or secondary impacts. Allow us to enlighten you. The Adaptive Front-lighting System AFS available in some of our vehicles may trigger an error message to alert the driver about a possible malfunction with the system.
Brake assist is a feature that detects when the accelerator pedal is released quickly and the brakes are depressed suddenly with force—both of which indicate an emergency braking situation. In this situation, the brake system will apply extra braking power. If the card is not there, we recommend working with your local VW dealership to obtain the code. Click here Opens an external link to locate a dealer near you. For most models, you can purchase map updates for your VW navigation system from our navigation provider at www.
You can also work with your local VW dealer to obtain the updates. Touareg owners with the RNS navigation system can only obtain map updates from your local VW dealer.
For most and older models, you can purchase map updates for your VW navigation system from our navigation provider at navigation. Updates for the radios pictured below, can only be obtained from your local VW dealer:.
Click here to the see the media navigation systems. With Bluetooth technology, you can wirelessly connect your compatible phone to your car. Some devices get along better with your Volkswagen than others.
Congrats on the new phone! Click here Opens an external link for instructions on how to change the name of your new iPhone, so the vehicle can distinguish between the two. Our navigation provider, HERE maps, has a feedback feature on its website. But here are some easy steps you can follow to try starting your navigation using voice commands:. There is no radio code for the new MIB radios.
Contact your local Volkswagen dealership to answer your map software question. The RNS can hold addresses in its address book. Perfect for anybody with places to go and people to see. No, when you are using Bluetooth to make or answer a call, it will mute the music you are playing through the MDI cable. No, European maps are formatted for European Volkswagen navigation systems, which are different from those fitted in North American cars. The Volkswagen Media Control app available in our SEL Premium Atlas vehicles allows passengers to interact with the Volkswagen Infotainment system from a connected tablet and vice versa.
Volkswagen is committed to helping prepare fire services and first responders to safely handle emergencies involving our alternative fuel vehicles.
You can find our emergency response guides here Opens an external link. The good news is most VW dealers can service our electric vehicles. Use our Find a Dealer Opens an external link tool to find your closest dealer. In the event of an emergency relating to the High-Voltage system on your vehicle, please take the vehicle to the closest Volkswagen dealer and arrangements will be made for diagnosis and repair. For more information, please see your warranty and maintenance booklet.
Volkswagen currently offers the ID. You can build and reserve your VW ID. Unfortunately, hybrids are no longer available within the Volkswagen lineup. Perhaps a Certified Pre-Owned hybrid or electric vehicle is in your future. Check out your options by clicking here Opens an external link.
Frequently Asked Questions Volkswagen. Frequently Asked Questions.
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